How do I return my product for warranty service?Updated 3 months ago

• If purchased from an Authorized Dealer, return the product to that dealer for claim processing.
• If purchased from eu.nidecker.com, use the designated warranty claim forms and instructions.
• For international returns, a flat fee applies to cover shipping and customs duties (fees vary by region):

International Warranty Claims & Shipping Fees

If you purchased your product in a different country than the one in which you are currently living, and you are unable to submit a claim to the shop where you bought it, please contact us here.

If your warranty claim is accepted, a flat fee will be charged to cover shipping and duties from our EU warehouse to your address:

• Europe: €30 for snowboards, €15 for boots/bindings
• North America: $60 for snowboards, $35 for boots/bindings
• Worldwide: $90 for snowboards, $50 for boots/bindings

This fee covers economy-rate shipping and customs duties. Customers are responsible for shipping costs to submit products for inspection. Nidecker covers return shipping for accepted claims.

Need help with returns? Visit our warranty page or contact customer support.