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Nidecker Europe

Orders are processed quickly, so we&#x2019;re unable to make changes once an order has been placed. If you no longer want your order, please contact our <a target="_blank" href="https://eu.nidecker.com/pages/contact-us" rel="noopener noreferrer" style=" text-decoration: none;">Customer Service team</a> and we&#x2019;ll take care of it for you. Alternatively, you can return the item once it arrives. See our&#xA0;<a target="_blank" href="https://eu.nidecker.com/policies/refund-policy" rel="noopener noreferrer" style=" text-decoration: none;">Returns Policy</a> for details.

Orders are processed quickly, so we’re unable to make changes once an order has been placed. If you no longer want your order, please contact our Customer Service team and we’ll take care of it for you. Alternatively, you can return the item once it

Can I cancel or change my order?

Cancel & Returns

Track my order

Shipping countries & costs

Update my shipping address

My package gets lost or arrives damaged

What to do if you received a wrong item?

Payment Methods

Shipping

2026 Shipping Delay

Shipping & Deliveries

How can I return my order?

Will I get a return label?

Do I have to pay for the return?

How do I ship the package back?

When will I receive my refund?

Can I exchange a product?

Product Availability

Snowboards

Binding Size Help: what size binding for my boots?

Find your natural Stance

Find your snowboard size

Nidecker Boots Heat Molding Manual

Product Information

How to file a warranty claim for your Nidecker product

Warranty Policy

What is the 2+1 Warranty?

What products are covered under the Nidecker warranty?

What types of damage are NOT covered by warranty?

What happens if my warranty claim is accepted?

How do I return my product for warranty service?

Does my product need to be registered to have warranty coverage?

What is the warranty on the BOA® Fit System?

How long are spare parts available for Nidecker products?

Boots Support and Spare parts

Spare Parts

Warranty & Spare Parts

Find a Store & a Demo Center

Distributors

Store & Demo Locator

How do I set up my Nidecker Supermatic®

What size Supermatic® do I need?

Does Nidecker Supermatic® work in deep snow?

How tight do my straps need to be?

Do the hibacks fold down?

Do the hibacks rotate?

How do I open the binding release lever?

How do I center Supermatic® on my board?

Do I need to use a leash?

How do I lower hibacks to get onto the chairlift?

Which boots are compatible with the Nidecker Supermatic®?

Does the Nidecker Supermatic® work with The Channel or 3D board Systems?

My binding is not hooking in.

My heel feels higher than the front of my foot.

It feels difficult to drop my foot into the binding

I find it difficult to get out no matter how hard I push the lever.

Supermatic Setup Guide & Patent Information

Supermatic

Rental Patent Information

The right of withdrawal

Can I cancel or change my order?Updated 15 days ago