Start a return for my online purchaseUpdated 11 days ago
If you want to return a product or order, please submit a request from our contact form.
Once your return request is submitted and approved by our team, you’ll receive either a return label or the address of our warehouse (depending on your country) to send the item back.
As soon as your return reaches our warehouse and passes the inspection, we will process your refund. You will receive an email confirmation once everything is finalized.
As soon as your return reaches our warehouse and passes the inspection, we will process your refund. You will receive an email confirmation once everything is finalized.
Note that return expenses are your responsibility. We will provide you with a return label to send back your order. Once we receive and process your shipment at our warehouse, we will issue a refund (without return fees). You will get an email notification when the refund is complete.